Incorrect or stale served/solved counts, estimated balances during migration

Incident Report for hCaptcha

Resolved

Updates have now propagated to all regions.

Posted Oct 03, 2019 - 20:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 03, 2019 - 20:53 UTC

Monitoring

Estimated served/solved counts may show 0 or not increment for some users during an ongoing backend migration. Real earnings are unaffected during this period.

Posted Oct 03, 2019 - 20:34 UTC

This incident affected: Dashboard and Stats API.